Everything you need to know about our 6-hour deadline queue, Custom API integrations, Intelligent Load Balancing, Service Catalog, and payment workflows.
Once a job is created and assigned to an employee, the Onlyfo engine starts an automated 6-hour live countdown timer. If the completed work is not submitted within the 6-hour window, the task is automatically canceled by the system to ensure rapid turnaround times and maintain strict delivery schedules for your clients.
Yes! Our Custom API Access allows you to seamlessly push jobs from any external CRM or eCommerce platform directly into your workspace.
We offer a Hybrid Pricing system. You can either send a dynamic price per job from your website, or map jobs to predefined rates using our Service Catalog.
No. Our Intelligent Load Balancer automatically evaluates your team's workload and shifts, instantly assigning new jobs to the least-busy available employee to ensure optimal delivery times.
Company Admins can easily toggle employee 'Availability' in the dashboard. The system will automatically bypass unavailable employees when distributing automated tasks.
Subscriptions are handled securely via ACH wire transfer or direct bank transfer using Wise. Detailed bank and routing instructions are displayed directly inside your workspace's Billing & Plan tab. After initiating the transfer, simply upload your payment receipt; our Accounts Department will verify it and activate or extend your company subscription immediately.
Yes! The Onlyfo platform handles ANY digital file type without restrictions. Whether your team produces video edits, vector graphics, embroidery digitizing, photo retouching, audio tracks, or copywriting documents, you can upload source assets and deliver final files seamlessly.
If a submitted job requires adjustments, company admins can click "Request Edit", provide detailed feedback notes, and attach reference markup files. This updates the job status to "Needs Edit" and pauses payout release until the employee uploads corrected work and the admin double-approves the final deliverable.
Our integrated virtual wallet system automatically credits earnings to an employee's wallet as soon as an admin approves their job. Employees can view their balance and submit withdrawal requests. Admins then execute the bank/Wise transfer and mark the payout as paid in the Earnings dashboard.
Yes! Onlyfo includes a built-in Dual Ledger System and CRM. You can set client sale prices in international currencies (USD/EUR) and employee payouts in local currencies (PKR/INR). You can also generate branded PDF/Excel invoices for your buyers with one click.
You connect your business or personal Gmail account with one click. When an authorized client emails you an order matching your keyword filter (e.g. Order # *), Onlyfo automatically converts the email into an active task order with instructions and downloaded assets ready for your team.
Absolutely not. Onlyfo requests strict read-only access (gmail.readonly). Our software cannot delete, modify, send, or move any emails in your inbox.
Yes! Onlyfo supports Multi-Inbox connectivity, allowing agencies to ingest orders from multiple accounts (e.g. orders@, vector@, or personal Gmail) within the same workspace.
It allows agency owners to switch their pipeline to Night Shift mode at the end of the workday (e.g. 6:00 PM). All incoming overnight orders are automatically granted a generous 24-hour turnaround deadline instead of the daytime 6-hour timer.
If an authorized client sends an email containing multiple logo files or artwork designs, our automated engine scans and splits each valid design into its own independent task order. Each sub-job receives its own clean title, asset download, and deadline timer, allowing your team to process multiple files in parallel.
Our intelligent pipeline inspects order instructions for variation clues (such as 'bottom lettering is the only difference' or matching Job Names). Instead of splitting them across different workers, the engine intelligently assigns all related variations to the SAME designer. This allows the worker to reuse the base artwork, finish the second version in minutes, and maintain 100% design consistency.
We comply with Google's Limited Use policy. We never read non-order emails, we never sell your data, and your email content is never used to train artificial intelligence models.
Still have questions?
Our support team is available 24/7 to assist with workspace setup and technical queries.